Urgent care isn’t always convenient.
You need to find a nearby clinic, make time to get there, sit in a waiting room, and potentially spend hundreds of dollars — all for an illness that might require nothing more than a simple prescription.
ChatRx is offering a cheaper, faster alternative.
This healthcare startup provides on-demand virtual urgent care for just $25 per visit. No insurance is required. There are no appointments or video calls. And patients can get help in as little as seven to 15 minutes.
Here’s how it works:
Patients visit ChatRx’s website and answer questions about their symptoms through a private online chat.
ChatRx uses artificial intelligence to organize this information and flag potential concerns. Importantly, AI doesn’t make the final medical decision. Every case is reviewed by a licensed physician.
If ChatRx can treat the condition, the physician sends a prescription to the patient’s local pharmacy. The entire process costs $25.
If the patient doesn’t need a prescription — or ChatRx determines that the patient needs in-person or emergency care — there’s no charge.
Currently, ChatRx can treat more than 40 common conditions. And the company is FDA Class I registered, HIPAA compliant, and LegitScript certified.
ChatRx is initially targeting the U.S. urgent-care market. According to Grand View Research, this market was worth $36.4 billion in 2025. It’s projected to reach $75 billion by 2033, representing annual growth of nearly 10%.
ChatRx launched in June 2025 in Indiana. Fifteen months later, it has more than 4,850 registered users and has completed more than 6,600 patient assessments and issued 2,500 prescriptions.
Monthly visits have increased eightfold since launch. And ChatRx has generated more than $60,000 in revenue.
ChatRx charges $25 per visit while spending less than $20 to acquire a patient through marketing. Roughly 28% of patients return for another visit. And a recent $9,000 advertising investment generated $12,500 in revenue.
Direct-to-consumer visits currently account for roughly 95% of revenue. But ChatRx is developing several additional revenue streams. These include $10 work and caregiver notes, individual and family memberships, employer-sponsored healthcare, and licensing its technology to healthcare organizations.
The company is also building partnerships to attract new patients. It has 15 independent pharmacy partners across Indiana, Illinois, and Michigan. It has partnered with seven school systems and Marian University Plymouth. And behavioral-health organization 4C Health recently introduced ChatRx to more than 500 employees.
ChatRx is active in Indiana, Illinois, and Michigan. But its physicians are already licensed across 17 states, giving the company a potential path to expand without building physical clinics in each new market.
The company was founded by Dr. Tod Stillson, a board-certified family physician with more than 30 years of clinical experience, much of it practicing medicine in rural communities. Stillson is joined by Operating Partner Rajeev Ratra, who has more than 20 years of marketing experience and previously spent 14 years working in enterprise technology at companies including JPMorgan and Deutsche Bank.
ChatRx plans to use the funding to expand into additional states, scale its technology, and grow its network of pharmacies, schools, employers, and healthcare organizations.